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The company has been criticized for poor service, including delayed shipping times, shipping incorrect and damaged items, providing conflicting information on product availability and price online, or even simply cancelling confirmed orders without any notification to customers. As of 20 May 2009 (15 Oct 2009) they have a 4.63/10 rating on ResellerRatings with over 3700 reviews. Buy.com carries no inventory but brokers deals between buyers and distributors who would typically sell directly to retailers. Article about Buy.com in NY Times.
Pre-order unlisted as of 31-Oct-09. Re-listed 03-Nov-09. Unlisted again 16-Nov-09. Re-listed 22-Nov--09 through the Dell store. Unlisted 23-Nov-09. Re-listed 24-Nov-09. Unlisted 1-Dec-09. Price changed to $734.98 after post purchase rebate on 3-Dec-09 and ships from Popular Electronics. No longer in stock as of 10-Dec-09.
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